Krystyn Frye
krystynfrye@yahoo.com
Content Coordinator III, – Zappos.com
A Content Coordinator works with Zappos Merchandising, Inc. Buyers and Brand Representatives in organizing and entering vital data and descriptions regarding product for future on-line sales. The CC is proactive and be able to develop a positive rapport and working relationship with employees, co-workers, and vendors alike.
Content Coordinators retrieve and organize pertinent product content information from the manufacturer and enter it into our database program. They work hand-in-hand with brand managers to gather these details in person when available. The CC acquires knowledge relevant to their product category in order to provide copy for brands/brand boutiques, product descriptions and Search Engine Optimization(SEO).
Responsibilities:
- Foster and embrace Core Values
- Editor, SEO and EDI Training
- Write product descriptions and boutique “about text” using SEO best practices methods
- Correct any product/brand presentation issues
- Correct UPC, LPN, pricing, vendor errors and accounting underbills
- HS Code product for international sales
- Maintain product information for current year
- Maintain category notes on spreadsheets
- Provide support for merchandising
- Respond to reports as detailed by Lead or Manager
- Detail Coordinator support as needed
- Contact vendors for product information including UPCs and catalogs
- Facilitate EDI testing and maintain EDI relationship
- Ensure VAN, EDI Contact Name & Tech Contact Name are entered and current in our system
- Look out for any potential legal issues regarding products
- Attend trade shows and vendor meetings
- Maintain excellent vendor relations
- Participate in company-wide Training
- Fulfillment Center training
- Quarterly Campus Tour
Qualifications:
- Content Detailer experience
- Advanced writing and grammar skills
- Basic understanding of product lines offered
- Advanced PC skills including:
- Proven experience with all web browsers
- Proficient in Microsoft Office (specifically excel)
- Experience using e-mail programs such as Outlook
- Excellent organizational, written and oral communication skills
- Time management skills with the ability to prioritize multiple projects
- Creative but comfortable with repetitive work
- Strong interpersonal skills
- Strong follow through and problem solving skills
- A team player and be willing to adapt to change
Relevant Experience & Accomplishments:
Marketing/Graphic Design Experience
- Managed and completed the design of company’s Annual Report including concept, layout, and printing
- Completed extensive College level courses in Graphic Design, and Web Design
- Successfully refined and implemented new procedures/forms within company.
- Designed and maintained company website, including content updates, banner and button design(Portfolio available upon request)
Project Coordinating Experience
- Managed and completed the design and printing of the company’s Annual Report Wrap – acting as liaison for upper management, marketing group, compliance and legal in ensuring that project was completed according to timeline and legal constraints.
- Completed total overhaul and reprint of company’s collateral material, maintaining all 22 documents in updated form throughout multiple revisions and adhering to compliance guidelines for all product information.
- Coordinated all company events including Chamber luncheons, expo booths and special events. Provided staff scheduling, equipment set up and tear down, give-away ordering, and product promotions.
- Assisted in creating and implementing several internal and external campaigns.
- Maintained campaign checklist for all outlets, designed and created collateral, provided campaign training and information to internal clients, managed tracking of results.
Employment:
Marketing & Distribution Coordinator , Las Vegas Publications
October 2009 – Feb 2010
- Oversaw the local distribution of two separate publications, maintaining current and seeking out new distribution contacts
- Maintaining and tracking leads generated by company website
- Research as needed
- Copy writing and procedure writing as required
- Gathering and implementing all updates and changes to internal contact database, maintaining accuracy
Marketing Specialist , Valley Bank, purchased by Community Bank of Nevada
June 2005 – October 2009
- Oversees various marketing projects including 22 separate collateral pieces
- Gathering and implementing all updates and changes from internal reviewers on any existing collateral
- Facilitating internal clients, in event planning and set-up, collateral specific to new employees such as postcards and flyers
- Assists in several internal and external campaigns, including employee involvement, website components, and cohesive copy for various outlets
- Maintain Compliance of all material in accordance with company procedures
- Assists in concept and design of internal and external advertising
- Prepare new building openings, expo events, and investor meetings
- Assisted in writing copy for customer letters, press releases, radio scripts, IVR recordings, direct mail pieces, internal ads and company bios
- Designs and creates graphic elements for company web page
Operations Specialist, Valley Bank
March 2004 – June 2005
- Performing daily wire transactions including incoming, outgoing, and account crediting, research and disputes.
- Maintained daily wire logs
- Evaluated and processed branch CTRs and SARs
- Completed legal research as necessary for customer disputes
Teller, Valley Bank
March 2002- March 2004
- Greeting and serving customers, processing transaction, handling large cash deposits, balancing branch vault, verifying customer information, maintaining company reputation
References available upon request. Email me! krystynfrye@yahoo.com